1. 30-Day Price Guarantee

If the price of an eligible product drops within 30 days of purchase, customers may request a refund of the price difference.
The price guarantee applies only to identical products or bundles (same SKU) purchased from the same store and in the same currency.
All price difference refund requests are subject to verification and approval by Creality Customer Support.

2. Black Friday Double Price Difference

Promotion Period: November 2–30, 2026.
If you find an identical product at a lower price on another platform during the promotion period, you can purchase it from the Creality Official Store and apply for a refund of twice the price difference.
The compared product must have the same model, configuration, and SKU, with prices listed in the same currency.
The refund amount is calculated as twice the verified price difference between the two offers.
Double price difference refunds are available only for eligible orders placed during the Black Friday promotion period.

3. Exclusions

Exclusive coupons, personalized discount codes, and other special promotional prices.
Limited-quantity flash deals, clearance sales, and other exceptional pricing offers.
Free gifts, shipping fees, and other non-product charges.
Offers that cannot be verified or do not meet the price comparison requirements.

4. How to Claim

Contact Creality Customer Support with your order number, a link to the lower-priced product, and proof of the advertised price.
Once the product details, pricing, and eligibility have been verified, the applicable price difference refund will be processed.

All claims are subject to the applicable promotional terms and conditions. Your statutory consumer rights remain unaffected.

BLACK FRIDAY SALE